These Terms of Use (“Terms”) govern your access to and use of https://empireway.us (the “Website**”) and any related services, content, features, forms, booking tools, and communications provided by EmpireWay (“EmpireWay,” “we,” “us,” or “our”).

By accessing or using the Website, submitting a request, contacting us, or using our transportation-related services, you agree to these Terms. If you do not agree, do not use the Website.

We may update these Terms at any time. The “Last Updated” date will show the most recent revision. Your continued use of the Website after changes are posted means you accept the updated Terms.

1. Who May Use the Website

You must be at least 18 years old to submit a booking request, enter into a service agreement, or make a payment through the Website.

If you use the Website on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

2. Website Information Is Not a Binding Offer

Content on the Website, including service descriptions, vehicle images, pricing examples, availability, routes, and estimated travel times, is provided for general information only.

Unless we expressly state otherwise in writing:

• Website content does not constitute a binding offer.
• Submission of a quote request or booking form does not create a confirmed reservation.
• A reservation is confirmed only after we accept the request and provide a written confirmation, booking number, invoice, or other confirmation.
• Prices, availability, vehicle types, and service terms may change without notice.

We may refuse, limit, cancel, or modify any request or booking where necessary for safety, legal, operational, scheduling, insurance, or payment reasons.

3. Transportation Services

EmpireWay provides transportation-related services subject to availability, applicable laws, safety requirements, traffic conditions, weather, road closures, and other circumstances beyond our control.

Estimated pickup times, arrival times, and travel durations are estimates only and are not guarantees. Delays may occur due to traffic, accidents, weather, construction, flight delays, mechanical issues, or other unforeseen events.

You are responsible for providing accurate pickup and destination information, contact details, passenger count, luggage information, flight details where applicable, and any special requirements. We are not responsible for delays, additional charges, or service failures caused by inaccurate or incomplete information you provide.

4. Passenger Conduct and Safety

When using our services, you and all passengers must:

• Follow all applicable laws, safety instructions, and directions provided by the driver or EmpireWay staff.
• Wear seat belts where required by law.
• Not engage in threatening, abusive, discriminatory, harassing, or disruptive behavior.
• Not use the vehicle for illegal purposes or transport prohibited, hazardous, or unlawful items.
• Not damage the vehicle, equipment, or property.
• Not smoke or use illegal substances in the vehicle, unless expressly permitted in writing.

We may end a trip, refuse service, or report unlawful conduct to authorities if necessary for safety or legal compliance. You may be responsible for cleaning fees, repair costs, lost time, or other damages caused by misconduct.

5. Accounts and Booking Information

If the Website allows you to create an account or submit requests, you agree to provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you believe your account has been accessed without authorization.

We are not responsible for losses caused by unauthorized access resulting from your failure to protect your credentials.

6. Payments, Quotes, and Charges

Prices and quotes are based on the information available at the time of the request. Final charges may include adjustments for waiting time, additional stops, route changes, tolls, parking, airport fees, overtime, additional passengers or luggage, cleaning fees, or other applicable charges.

You agree to pay all amounts due for services requested or received. Payment terms, deposits, cancellation fees, and refund eligibility will be stated in your booking confirmation, invoice, or separate service agreement.

If a payment method is declined or a charge is disputed improperly, we may suspend services, cancel a booking, or take reasonable steps to recover amounts owed.

7. Cancellations, Changes, and No-Shows

Cancellation and change policies depend on the service type, vehicle, date, location, and applicable agreement. The policy provided in your booking confirmation controls.

Unless otherwise stated in your confirmation:

• You must request changes or cancellations through the contact method specified in your booking confirmation.
• Late cancellations, no-shows, or failure to provide required information may result in fees.
• We may cancel or reschedule services due to safety concerns, vehicle availability, severe weather, government restrictions, or other events beyond our control.

8. Intellectual Property

The Website and its content, including text, graphics, logos, images, design, layout, software, audio, video, and other materials, are owned by EmpireWay or its licensors and are protected by United States and international intellectual property laws.

You may view and use the Website for personal or legitimate business purposes related to requesting our services. You may not:

• Copy, modify, distribute, sell, license, or create derivative works from Website content without our prior written permission.
• Use automated tools to scrape, crawl, harvest, or extract Website content.
• Use EmpireWay’s name, logo, or trademarks without written permission.
• Interfere with the Website’s operation, security, or infrastructure.
• Upload malicious code, attempt unauthorized access, or circumvent security measures.

9. User Content

If you submit reviews, testimonials, comments, images, or other content through the Website, email, social media, or other channels, you grant EmpireWay a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display that content in connection with our business and marketing.

You represent that any content you submit:

• Is accurate to the best of your knowledge.
• Does not violate the rights of any third party.
• Does not contain unlawful, defamatory, obscene, harassing, or misleading material.

We may remove or refuse to publish user content at our discretion.

10. Third-Party Links and Services

The Website may contain links to third-party websites, payment processors, maps, booking tools, analytics services, advertising platforms, or communication services.

These third parties operate independently of EmpireWay. We do not control and are not responsible for their content, policies, availability, or practices. Your use of third-party services is subject to their own terms and privacy policies.

11. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis, without warranties of any kind.

To the fullest extent permitted by law, EmpireWay disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, security, non-infringement, and uninterrupted operation.

We do not warrant that the Website will be error-free, secure, uninterrupted, or free of viruses or other harmful components. Applicable law may limit the exclusion of certain warranties, in which case these limitations apply only to the fullest extent permitted by law.starkcountyohio+1

12. Limitation of Liability

To the fullest extent permitted by law, EmpireWay and its owners, officers, employees, contractors, drivers, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost data, business interruption, or substitute transportation costs.

To the fullest extent permitted by law, our total liability arising from or relating to the Website or these Terms is limited to the greater of:

• The amount you actually paid to EmpireWay for the specific service giving rise to the claim; or
• One hundred U.S. dollars ($100).

These limitations do not apply where prohibited by law or where liability cannot be limited under applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless EmpireWay and its owners, officers, employees, contractors, drivers, affiliates, and service providers from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from:

• Your use of the Website.
• Your violation of these Terms.
• Your violation of any law or third-party right.
• Inaccurate information you provide.
• Your misconduct or the misconduct of passengers traveling under your booking.

14. Termination

We may suspend or terminate your access to the Website or services at any time, with or without notice, if we believe you have violated these Terms, created a security risk, engaged in fraudulent activity, or caused harm to EmpireWay, its customers, drivers, or service providers.

Upon termination, the provisions that reasonably should survive termination will remain in effect, including intellectual property, disclaimers, liability limitations, indemnification, and governing law provisions.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Ohio and applicable United States federal law, without regard to conflict-of-laws principles.

You agree that any dispute arising from or relating to these Terms, the Website, or our services will be subject to the exclusive jurisdiction of the state or federal courts located in Ohio, unless applicable law provides otherwise.starkcountyohio+2

Before initiating formal legal proceedings, please contact us using the details below. We may attempt to resolve the matter informally.

16. Communications Consent

By providing your email address or phone number, you consent to receive communications from EmpireWay related to your inquiry, booking, service updates, billing, and, where permitted, marketing.

You may opt out of marketing emails using the unsubscribe link or contact us to update your communication preferences. Opting out of marketing communications does not necessarily stop essential operational, safety, billing, or legal communications.

17. Entire Agreement

These Terms, together with our Privacy Policy and any booking confirmation, quote, invoice, or separate service agreement, form the entire agreement between you and EmpireWay regarding the Website and related services.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force.

18. Contact Us

Questions about these Terms may be directed to:

EmpireWay
Website: https://empireway.us
Email: dispatch@empireway.us
Phone: +1 937 373 9777
Mailing Address: Suite 1700 A 130 West 2nd Street Dayton OH (Ohio) 45402